Last Updated: [2025/11/25]
ceyloncook.me operates as a food delivery establishment providing Sinhala and Chinese meals between 11:00 AM and 8:00 PM. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our website or services.
- Information We Collect
We may collect the following types of personal information when you use our website or place an order:
1.1 Personal Identification Information
- Name
- Phone Number
- Delivery Address
- Email Address (if provided)
1.2 Order and Transaction Information
- Items ordered
- Delivery notes or instructions
- Payment details (We do not store card numbers if processed through a third-party payment gateway)
1.3 Website Usage Data
We may collect non-identifiable data such as:
- Browser type
- Device type
- IP address
- Pages viewed
- Time spent on site
- How We Use Your Information
We use collected information for purposes including:
- Processing and delivering food orders
- Communicating order updates or confirmations
- Improving website performance and customer service
- Handling requests, inquiries, or customer support
- Record-keeping and business management
We do not sell, trade, or rent customer information to third parties.
- Cookies and Tracking
Our website may use cookies or similar tracking technologies to:
- Improve user experience
- Analyze website traffic
- Save order or site preferences
Users may disable cookies through their browser settings, though some website features may not work properly after doing so.
- Data Protection and Security
We take reasonable measures to secure your personal information, including:
- Restricted access to data
- Secure hosting services
- Encryption where possible
However, no online system can guarantee 100% security, and users submit information at their own risk.
- Third-Party Services
If payments are handled via third-party services, those providers have their own privacy policies. We are not responsible for how external services handle user data.
We may also share data with delivery partners solely for completing customer orders.
- Data Retention
We retain customer information only for as long as necessary for:
- Completing orders
- Legal, accounting, or business requirements
Information may be removed upon customer request (see Section 9).
- Children’s Privacy
Our services are intended for individuals above the age of 18. We do not knowingly collect information from children under 18.
- Changes to This Policy
We may update this Privacy Policy periodically. The “Last Updated” date will always reflect the latest version.
- Your Rights
Customers may:
- Request access to stored information
- Ask for corrections or updates
- Request deletion of personal data (unless retention is required for business/legal obligations)
Requests can be made through the contact details below.
- Contact Information**
For any questions about this Privacy Policy, please contact:
Ceyloncook.me
Badulla Road, Bibila
Phone: 0778220248